Frequently asked questions

Once we have your menu, logo and photos and your domain is connected, your ordering website can go live quickly, often within days. We do the set-up for you.

Your menu with prices, your logo, some food photos if you have them, and a domain name. If you don't have photos or a domain yet, we'll help.

No. We handle hosting, security and updates. You manage your menu and orders from a simple dashboard that works on your phone or laptop.

Yes, your ordering website runs on your own domain, like yourrestaurant.com. If you don't have one, we'll help you register one.

Yes. Every restaurant site runs on HTTPS with an SSL certificate that we set up and renew automatically.

Yes. Your logo, colours, photos and details are used throughout, and your customers see only your restaurant.

Yes. Add, edit or hide items and categories, update prices and photos, and set opening hours from your dashboard. Changes go live immediately.

Incoming orders appear in your restaurant dashboard where you can see and manage them in one place. SMS/WhatsApp notifications and kitchen printing are on our roadmap.

Absolutely. Many restaurants keep their marketplace listings and add their own website as a direct, commission-free channel alongside them.

No. The whole point is direct ordering without marketplace commissions. Book a demo to get pricing for your restaurant.

Onboarding and set-up are done for you, and you get ongoing technical support from the HMO Systems team.

Yes. New features are added for every restaurant automatically, at no extra effort for you.