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HMO Systems
AI solutions & agents

AI agents and automation that do real work

Practical AI that saves time and makes money, not demos. We build production AI on Anthropic Claude, OpenAI and Google Gemini, with the guardrails that make it reliable.

What we build

What we build with AI

We've shipped AI into real products used by real customers. Here is where it delivers value today.

01

AI agents

Agents that take actions: research, fill forms, update your systems and follow up with customers, all without someone clicking through every step.

02

AI chatbots & assistants

Assistants for your website, WhatsApp and support desk that answer from your own knowledge and hand off to humans when needed.

03

AI content generation

Documents, proposals, presentations and product descriptions, generated on-brand and validated before they reach a customer.

04

AI document workflows

Extraction, summarisation, classification and form filling that turns hours of paperwork into minutes.

05

AI recommendation tools

Personalised product suggestions based on user inputs, like a skin assessment that recommends the right products.

06

AI media pipelines

Image and video generation pipelines for ads and marketing at scale.

07

Prompt engineering & guardrails

Structured prompts, output validation and guardrails so AI output is reliable, safe and on-brand.

What you get

How we make AI reliable in production

The right model for the job

We choose between Claude, GPT and Gemini per task for cost, speed and quality.

Validation & guardrails

Structured outputs, schema validation and checks before anything reaches a user.

Human in the loop

Approval steps where they matter, full automation where it's safe.

Cost & quality monitoring

Token usage, latency and output quality tracked from day one.

Your data, protected

API providers that don't train on your data, and access scoped to what the AI needs.

Connected to your tools

AI that reads from and writes to your CRM, inbox, docs and databases.

Technology

Proven tools, chosen for your problem

We pick technology for reliability, speed and ease of hand-over, not for hype.

Models

  • Anthropic Claude
  • OpenAI
  • Google Gemini

Media

  • Image generation APIs
  • Video generation APIs

Automation

  • Puppeteer
  • Webhooks
  • Scheduled jobs

Channels

  • Web chat
  • WhatsApp
  • Email
  • Shopify
Our process

From first call to launch, and beyond

  1. 01

    Discovery

    A call to understand the business problem, your users and your goals.

  2. 02

    Scope & proposal

    A clear scope, timeline, milestones and price, in writing.

  3. 03

    Design

    Wireframes and UI designs, approved by you before development starts.

  4. 04

    Build

    Development in short milestones with regular demos of working software.

  5. 05

    Test

    QA on real devices and browsers, followed by your review.

  6. 06

    Launch

    Deployment, CI/CD setup and app store submission where needed.

  7. 07

    Support & grow

    Maintenance, monitoring, fixes and new features.

FAQ

AI Solutions & Agents: common questions

What's the difference between an AI agent and a chatbot?

A chatbot answers questions. An agent takes actions: it can research, fill in forms, update your CRM or send follow-ups on its own, within the limits you set. Many businesses start with a chatbot and add agent abilities over time.

Which AI model should we use: Claude, GPT or Gemini?

It depends on the task. We have production experience with all three and pick per use case based on quality, speed and cost. Often the best solution uses more than one.

Is our data safe?

We use business API tiers whose providers do not train on your data, keep access scoped to what the AI needs and can keep sensitive processing on your own infrastructure.

How do you stop the AI from making things up?

By grounding answers in your own data, validating outputs against strict schemas, adding guardrails and including human review where accuracy really matters.

What does it cost to run AI in production?

Running costs depend on usage and model choice. We estimate them during scoping and design for cost efficiency, for example by using smaller models for simple steps and caching where possible.

Find out where AI can save you time

Book a free call. We'll identify the highest-value AI opportunities in your business and tell you honestly where AI isn't worth it.